Privacy Policy

Personal Information

When you contact us, book an appointment, or submit a form on our website, we may collect: your full name, email address, phone number, vehicle information, and any message content you provide.

Automatically Collected Information

When you visit our website, we automatically collect certain information such as your IP address, browser type, operating system, referring URLs, pages visited, and the date and time of your visit through cookies and similar tracking technologies.

Payment Information

If you purchase services or gift cards, payment information is processed securely through our third-party payment processor (Square). We do not store your full credit card numbers on our servers.

We use the information we collect to: • Respond to your inquiries and provide customer support • Schedule and manage your appointments • Send confirmation emails and service updates • Process transactions and send related information • Send promotional communications (with your consent) • Improve our website and services • Comply with legal obligations

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

We do not sell, trade, or rent your personal information to third parties. We may share your information with: • Service providers who assist in operating our website and business (e.g., email delivery, payment processing) • Analytics providers to help us understand website usage • Law enforcement or government agencies when required by law • Other parties with your explicit consent

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions are retained for up to 2 years. You may request deletion of your data at any time.

Depending on your location, you may have the following rights regarding your personal information: • Right to Access – Request a copy of the personal data we hold about you • Right to Rectification – Request correction of inaccurate or incomplete data • Right to Erasure – Request deletion of your personal data • Right to Restrict Processing – Request that we limit how we use your data • Right to Data Portability – Request transfer of your data in a machine-readable format • Right to Object – Object to our processing of your personal data To exercise any of these rights, please contact us at info@aqualuxautospa.com.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt-out of the sale of your personal information. We do not sell personal information. To submit a CCPA request, contact us at info@aqualuxautospa.com.

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

Our website may contain links to third-party websites (e.g., our booking platform at Square, Google Maps). We are not responsible for the privacy practices of these sites and encourage you to review their respective privacy policies.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: Aqualux Auto Spa 1822 Pickwick Ave, Glenview, IL 60026 Phone: 847-904-2160 Email: info@aqualuxautospa.com